Customer Testimonials
It's always a good experience, but it takes too long. 2 hours for an oil change
Fast and let you know how to maintain your car That's why my sister and I both have Mazda for our vehicle
Fast and let you know how to maintain your car That's why my sister and I both have Mazda for our vehicle
Great service. I like when sending a video report about the condition of my car. Checking the tires, tie rod, brake pads and more.
Very customer centric with excellent service. Jujuan is exceptional. I will come back because of the professionalism.
Clean and efficient That's all I have to say about my experience, it was clean and efficient. No stress
Everyone was very helpful and efficient! I always know my vehicle will be taken care of.
Good customer service and support Very understandable and cool dude ?????? I will be Back??
Service about 30 min longer than quoted Was nice of Ray to give me the happy hour price
Service manager contacted me regarding the issue I had we made an appointment for next day. It was resolved thanks to Brian and thanks to Ray.
It's always frustrating when there is a service issue with your car. Noah did an excellent job with sending updates and making the experience as smooth as possible.
My service was performed with great care & expertise. I was provided a video of the issues & given an opportunity to review & approve the service.
Communication was easy. Jujuan was helpful and provided updates when needed. The process was also seamless with regards to providing a courtesy vehicle.
Fantastic time with MJ as my salesperson. He helped me pick out the most perfect Mazda CX-5. He checked in on me a few days later to make sure I was still have with my purchase. This is the 3rd time I’ve come here. Thanks for being so awesome.
Tyler was very communicative and updated me throughout the service. He was efficient and responsive
2hrs to change oil is ridiculous. I don't like wasting my time on things I requested not to be done. Inspections on a vehicle with less than 40k miles is not necessary.
The dealership has a very nice waiting area with water and drinks for the customers who have to wait for their cars. The employees are all very polite. The service has always been good.
Friendly professional no nonsense Helpful and worked with me on pricing and payments. Let’s go.
Muy conforme con el servicio y atención profesional, recibí más de lo que esperaba con las garantías
It was a good service visit.I have been coming to that dealership,and have purchased 4 or more vehicles.I worked in finance at Autonation's (dealership)just up the street at that time.
My battery died. I found help to get my car started. I headed for the dealership and Tried to call Tyler but could not get through. Was able to speak with Tyler when I arrived. My battery was still under warranty so it was replaced at no charge. How could I be anything but happy with that!!
Always a great experience working with Sports Mazda. Easy and quick purchase. Experienced team that explains everything from start to finish
I always get prompt service there and very much appreciate the videos they sent after the checkup
This is my second time visiting the service department and each time has been so pleasant. Tyler and the tall guy that checked me in were the best. I highly recommend your business. Keep up the good work
Quick, efficient, pleasant and a good value. No high pressure sales tactics and that’s nice.
This is the second vehicle I get from Sport Mazda North. Once again their level of treatment is unmatched. Sales members Marcellus and Danny Foster are the best individuals I have ever worked with when it comes to getting a vehicle. Their knowledge and honesty makes it easy to navigate through the process. Will I work with them in the future? Absolutely!
I had an unexpected incident with my car on my way to a meeting, they got my car in immediately and Tyler got me a shuttle immediately. I was on time for my meeting and they fixed my car by the end of the day. Great job
I was greeted immediately. The whole encounter was seamless. I left the Service Department happy.
Super easy, walked in for an oil change looked a few cars had a no hassle no haggle conversation with a sales person and it was a very smooth deal
My visit was probably my quickest yet which was great. But I dont believe they sent me a video of the inspection break down though. And it seems when they washed the car they did not clean the windows or the windshield since I still had some bug splatter here and there on the windshield.
Everyone at the dealership was very polite and ready t assist. Jose Ramos was exceptionally helpful and very patient with me and my concerns.
They got things checked out and found the problem fairly quickly. Sent video detail of vehicle,
Very professional, easy, no hassle, no haggling. One of the easiest car transactions I've ever made. I'm very satisfied with my purchase and my experience.
Right from the start Jose was courteous and kind and willing to let me see as many cars as i needed. No high pressure sales or convincing to add things .worked with me on pricing and negotiating. Shane new his stuff in the finance department and was very open and honest. My second car from them!
The waiting area is my favorite spot. If you have to wait, is better with a bag of popcorn or a cup of coffee
Daniel Lazu and MJ and the finance team were easy to work with. The dealership was clean and everyone was very respectable.
Tyler was great. Service buy guys were slammed so he got out there and replaced my air filter himself so I could get to a meeting.
Jujuan was pleasant to deal with and the work was done in time promised. Would like to see the chairs in waiting area that are stripping replaced or refurbished to keep a clean and ambient environment
Andres was nothing short of amazing however, the people in the service department that were supposed to clean the car top off the fluids and just make the car presentable. We’re not doing their job. We had to send the car back at least four different times for it to be cleaned and detailed Which should not have happened a deal that could’ve taken two maybe three hours max took about 5 to 6 hours. They lied on the report and said that the car had been detailed and that the fluids were topped off when my son and I ... Read More DealerRater - Jun 14, 2026
I wasn't trying to rate the dealership as I only went for service. I only worked with Ray, so that is all I can rate
Easy done quickly Convenient I did not have an appointment so I was squeezed in and the work was done in a timely manner
Easy done quickly Convenient I did not have an appointment so I was squeezed in and the work was done in a timely manner
Staff was polite. Work was completed when promised. Video inspection was complete and understandable. Thank you.
Last answer then go away Ray did a great job as always. He makes sure we only do what's needed. I love working with Ray and I trust him totally...
Always have a great experience at Sport Mazda. Have purchased 5 vehicles there since 2009
Jujuan took care me promptly. The service tech's video inspection was thorough and honest
Best service around. They are patient and informative regarding the state of your car while being serviced. Their sales dept is great too, I drive out of my way to go there because I don't have to worry about the repairs when I leave.
I am unhappy with the service presented in this branch, I have gone several times for one or another event with my car and I often have to return for the same inconvenience since they never solve the problem. I must note that the service advisor is super friendly and always gives me an explanation and solution.
Easy to work with and to negotiate a fair price. Friendly staff Good finance team
I was well taken care of. Dave in Finance helped answer I had about future oil changes being covered in our maintenance package and he was very helpful.
Great experience. Service representative Ray Navas is an excellent agent. He always take good care of customers. Keep me always informed of mechanic’s recommendations and provides excellent advice.
Jujuan was professional and polite. He was able to answer my questions. The dealership was clean and bright. Everyone I came in contact with was polite and friendly.
Efficient and great service as always Haha Shuttle service is always very helpful and easy to arrange
Jujuan is always great, polite, and helpful. Service is always fast plus the free car wash is a bonus
I wanted to share my experience regarding my recent maintenance service visit.
I brought my vehicle in for an oil change, tire rotation, and wheel alignment. When my father-in-law picked up the vehicle and drove it home, a clacking noise immediately became noticeable. Thinking it may have been something loose in the trunk, I checked the vehicle, but that was not the case.
I brought the vehicle back for inspection, and I was informed that the sway bar links were loose and needed to be tightened. The technician did tighten them and the clacking noise did stop. However, these are ... Read More DealerRater - Jun 8, 2026
Zee was fantastic. He prepared the car and paperwork for purchase quickly. Everything went smoothly from test drive, and financing to driving off the lot. No pressure to buy either. Stress free purchase
Everything was easy. Staff was responsive to requests. We did a lot of things through text messaging as well.
Rhett was our sales rep and was great he answered all questions honestly and was very tentative and thorough until point of sale.
Service is reliable. I like the diagnostic video. Been using Sport Mazda dealership since I purchased my car. My husband now has a Mazda from same dealership
Excellent service. He went above and beyond to help us and get the best deal possible
Easy scheduling service appointment. Great service hours and terrific shuttle service. customer service was excellent.
I always enjoy coming in for service here. Everyone is extremely nice and courteous here. My favorite Mazda dealership!
Excellent service work and customer service. I said it all with my original answer. Mazda north is great.
“10/10. Excellent service from the Mazda North team. They were professional, communicated clearly throughout the process, completed the work on time, and my vehicle was returned in great condition. I am very satisfied with the quality of the service and would recommend them to others.”
Computer was updated so I didn't get a video nor a recommended followup services list. 2-3 hours for an oil change, tire rotation and recall seems a lot. Booked at 7:30 a.m. arrived xx checked in by 7:45, out by 10:30, and it's because I rushed since I had an appointment. Been going there since 2016 so it's officially 10 years, and I can vouch for the fact that service has gotten slower.
Friendly and knowledgeable FriendlyThey were helpful and knowledgeable help me out with my problems with my vehicle
Very easy and transparent, very accommodating and not over pushing unnecessary services and will go through your list of to dos with you so you pick what is best at the time !
I was well informed about what was needed. Tyler was great with answering questions. It was was an overall good experience while waiting for repairs.
It was a pleasure working with Sport Mazda staff. I was looking to purchase my first new car (I am 71 years old) and was nervous about the process. Everyone was friendly helpful, and professional. I felt well taken care of, like being with family that had my best interest at heart. Thank you to everyone, especially Jose, for making this dream come true for me.
Good and detailed service. The technicians are very polite and explain the process in detail, along with a reasonable time frame for the duration of the service. The lounge is comfortable, if one wants to wait while the service is being completed.
I had several things done and it was ready in less time than quoted. Everyone is so nice and helpful. I love bringing my car here.
It's always a pleasure working with Sport Mazda staff. Everyone is very nice and helpful.
Service advisors are friendly, professional, and keep you updated throughout the repair process. Thank you.
Friendly and efficient I recommend this dealership for oil changes,And tire rotations I'll be back
So helpful and great customer service My experience was amazing everyone was super helpful and nice I left very satisfied.
Love having my car serviced here! Ray was awesome and my car was done quickly. Loved the detailed video explaining everything that was checked and what was done during the maintenance visit.
Yes Always a good experience for all the years I have gone there Yippee yippee
Been going there for years and always been good Have bought 2 cars from them
They made an excellent effort not only to find a vehicle we liked but also help with assisting us to get reasonable financing. We are in the middle of a bankruptcy.
Ray took care of me immediately. Recommended the service that I needed and even got me a ride home and back to get my car. My car was ready in just a couple of hours. Orlando drove me home and was very professional and pleasant. Best customer service ever.
Mazda Sport North was prompt and professional. The waiting area was clean. Staff was friendly
Honest and reliable. Would recommend. Easy to set appointment. A little pricey, but peace of mind was nice.
Very professional. Quality service. Done in a timely manner. I am happy with my service.
Noah, my service advisor, was outstanding. He was personable, attentive, thorough, and took the time to explain everything clearly. I always felt informed and well taken care of throughout the visit. Excellent customer service is hard to find, and Noah made a real difference.
I would recommend this dealership for others to use for both maintenance and buying a car.
Explains everything well. Trusted. Thankful they take me without appointments. Very helpful. I refer others
Explains everything well. Trusted. Thankful they take me without appointments. Very helpful. I refer others
excellent customer service. found the car I wanted and explained features Zee is the best
Great Only used Mazda dealership for service since I owned the car Great awesome Good
The staff are always courteous and helpful. I would highly recommend purchasing a vehicle from Sports Mazda North.
I'm a bit anal and Jujuan puts up with my impatience. He always takes good care of me.
Addressed my concern. Revisited any areas of diagnostics that I needed more insight on. Great follow up.
I always bring my Miata to Sport Mazda North and pleased with the work they do. Everyone is very pleasant and friendly and I always have a positive experience. The guest area is always clean and comfortable. Recently I had to leave my car at Mazda and I was very pleased Mazda scheduled an Uber for me to get home. The next day Mazda had schedule an Uber to get to Mazda and they paid for both rides. Very thoughtful of them and everything went very smooth. When I left I had a big smile and very pleased.
Your service dept. Was great to work with. Communication and time it took to get my car taken care of was terrific! I will definitely recommend to others.
I have always had a positive experience from the first I walked into their show room, back in 2018 I when I bought my first Mazda to my most recent service visit. Every time I'm at the dealership the staff is always friendly. The Facility is clean and bright. I usually schedule my service visits during the week. Instead of sitting at the guest area, I'll sit at table they use for sales. No one has ever asked me to move and sit in the designated area. I really appreciate that. It allows me p work in an area ... Read More DealerRater - May 30, 2026
The dealership experience is good, but the technician that serviced my car sent me away with a bad tire and left me with a flat when I specifically asked to look at the tires
Bob, sales manager was rude, Julian was great! Bob kept interrupting me over the phone
I found the service department personnel very professional and friendly.. The entire service experience was pleasant, especially my service advisor, Ray.
I had the starter replaced in my ‘97 Miata and I am pleased with the smooth starts I am getting. Thanks to Steve the tech and Ray in service for their help with this.
We showed up because my wife was in a rollover crash after being T-Boned that totaled her CX5 but saved her and our 10 year old son. Needless to say We came in and told them our situation and explained that we just needed her to get into a new car but we were not interested in getting pitched all the “extras” because we are just trying to recover from the horrific crash and not have a nice gift of a new giant car payment. They were understanding and just took care of us. Zee was our salesman, we met Troy ... Read More DealerRater - May 28, 2026