Customer Testimonials
Really good but extremely expensive I was not prepared to spend as much as I did
Great customer service and think straight talk straight attitude Painless, easy, and excellent communications No
Great customer service and think straight talk straight attitude Painless, easy, and excellent communications No
Great experience every time I go And Ray has always been great A very nice and clean environment
Kind, very pleasant, explaining every detail with knowledge and language I was able to understand ??
An excellent job was done from start to finish. Wheel Barrell looks clean and authentic as new. Way better than seeing brake dust. The CX-50 shows its name with great presentation.
Luis was upfront on all the repairs, prompt, pleasant, knowledgeable. I rate him as excellent.
Very courteous and helpful. Service attendant explained everything very clearly for recommendations for future service to my vehicle, since I was unable to watch maintenance video provided day before.
The service was fast and detailed. Luis was a phenomenal worker, probably the best I've ever worked with Mazda.
Service was good, but took way too long. I had an appointment for an oil change at 8:30 and it was completed at 11:15
Service was good, but took way too long. I had an appointment for an oil change at 8:30 and it was completed at 11:15
Been bringing my Mazdas there for years. They take care of me. No thank you
Allen was very kind to me. I have an unexpected costly repair and he has been so kind and helpful.
I was in a hurry and Luis really helped me get out and be on time for an appointment
Luis was friendly and helpful in determining the most effective maintenance, including discounts and secured us a loaner for the duration.
Always feel secure and confident when dealing with service personnel at sport Mazda. Trust them and never feel pressured! Excellent service!
Very efficient and straight to the point. Glad to help and show a few extra cars.
This is our 3rd car buying from sports Mazda and Jose Ramos! Best customer service and everyone is just so friendly and helpful! We will continue to buy here and recommend to friends! Thank you Jose for always being so kind and amazing!
Service was good however it did take longer than expected. And of course the inspection found so many things wrong that were not necessary to get done. Just an attempt at up selling
Came in as a walkin for oil change and cleaning the barrell in the wheels
He took care of the issues I was having and was able to put me in a loaner car so I could leave my car and get it fixed
I had the tires aligned and an oil change, and there was also a very nice man who helped me with the coffee machine
Great service during my last visit to the dealership for oil change and new tires!
Extensive repairs needed. Got a loaner car for half the day. Luis was on top everything!
Friendly and welcoming. Made me feel taken care of. Made sure all of my questions were answered before I left.
Luis was accommodating and respectful. Service was awesome. My vehicle is always good to go when I come.
Clean reliable and professional business with staff you can depend on when it comes to keeping your vehicle running
When in for oil change and my radio changing stations on its own and Mazda fixed both.
Very professional and everything clearly explained. Pleased with the prompt service and the discount made my husband very happy; thank you! The only thing is that I had a severe reaction to the Frigi-Fresh spray that was used when the cabin air filter was replaced. It caused nausea driving home, had to pull over due to the vomiting, and the vomiting persisted for three hours! That part of the experience was unhappy.
I had 4 tires put on & a wheel alignment done. Great service & fast. Very pleased
It was helpful, convenient, and easy Roy was helpful and assisted with making sure everything went smoothly
Terrible. I worked patiently with this dealership for 13 months after buying a used truck. After nine of those 13 months of my truck being in their shop, them incorrectly and repetitively diagnosing and trying to fix problems, my experience ends with them bribing me into a different vehicle through their dealership. Their communication is awful. Getting a hold of someone for an update is next to impossible. They do not call you back either. Anywhere else is recommended when shopping for a car
Easy and convenient. Everyone is always friendly. I've bought 6 cars there. Relatively quick service
Oil change entire rotation took three hours. I went to the service representative and asked why it took so long. They apologized and said they would make it up to me by not charging me for the service.
The person who helped me was very thorough and helpful Thank you Very very much
Easy to check in. Informative. Fast service. In and out very efficiently. Customer service friendly.
I continue to bring my Mazda to Mazda North and continue to have positive experiences. Staff is helpful and supportive.
My experience at Sport Mazda North yesterday was nothing but great. The service was completed in a timely manner, and Luis, my advisor, was courteous and professional. He even went above and beyond by helping me get a leak in one of my tires fixed at no cost. I have nothing but great things to say about my experience with Sport Mazda North.
Always professional and accommodating. Service department kept me apprised of what was going on and got me in and out expeditiously.
My granddaughter brought your car in for an oil change and a tire rotation and the low air pressure indicator was on. They tried to sell her for new tires and when she declined, they changed they all rotated the tires and did not increase the tire pressure to the correct amount, allowing her to leave the dealership with the low air pressure warning light still on. We took the car to discount tire where they inflated the tires to the correct pressure.
Always satisfied with the service when coming to Sport Mazda North. Keep up the good service.
excellent service by Ray! More than I expected. Dealership is always clean and comfortable. It was very nice to be invited to take part in the staff pizza lunch ?? Thank you!
It was a little busy but car done fairly quickly. All friendly and cordial. Helpful with coupon.
No where else id take my CX90 for service. Fantastic service from my writer Shane. Took care of my issue quick. Ill not take my Mazda anywhere else.
great experience, awesome company willing to work with your schedule friendly staff , comfortable waiting room
Work performed nicely, but tired of service upsells every time I go for an oil change
Straightforward, prompt and professional. Everyone was very friendly Loved that the waiting room was clean and the chairs refinished, and coffee and snacks were great
Really good experience with the dealer and the associate They are fast and you don't lose all day on the dealer
The service was good just longer than I expected otherwise everything went well we will see you for our next service
Always pleasant. A genuine desire to take care of the customer. Friendly and always asking the customer if there is anything they need.
Very nice and understandable Very nice and understandable They helped me out with my oil light issue and answered all my questions very professional and polite
Great service adviser. Very friendly and knowledgeable. The place is very well organized. People friendly. Their media interaction is very informative. Their customer lounge is very comfortable. Great coffee. Got my SUV Serviced on-time. 5 🌟!
Excellent customer service and communication. Really like the “walk around” video, and follow up from service advisor.
Very friendly and efficient Everyone was friendly and introduced themselves. I didn't have to wait to be taken care by of .
From the moment I arrived, Joshua and Alan made me feel welcome and displayed professionalism, expertise, and genuine enthusiasm. Their dedication reflects highly on Mazda Sports North and the Mazda brand, reinforcing my confidence in both my vehicle and the maintenance service I receive. They are outstanding representatives of your team.
Everything was completed and I was treated very well.b It was done on a timely basis. I appreciate the video that is sent on updates.
They were courteous, respectful, and very helpful No They should bring back a better VIP discount. I had a $2200 bill and the discount was 10% to a max of $100. We've been loyal customers and have all our maintenances done at Sports Mazda North. Our discount used to be 20% and they dropped it to 10% and then cap it? That's disgusting and disappointing. There's your 7+ more words
Staff is knowledgeable and friendly! They always get me the best price for my service.
He answered all my questions, helped me with kindness and patience. He was available at all times even by messages
I always feel safe knowing that my car will be taken good care of. Everyone is friendly n Shane n Juju are great in explaining n making sure I understand. Thank you Shane I know it's our second sevice but you are very attendtive. Juju has been a blessing; I am so excited for his promotion. Definitely well deserved. Thank you Mazda for being to trust my car in your care.
Arrived early and was still accepted and taken in to be serviced. Received excellent service.
Check-in was fast, and attentive. Service was completed within an hour, updates were provided and checkout was quick. Friendly service desk, always a great experience
I've been going to this dealership for several years and always have a good experience
Very pleased with our experience. All the staff answered all our questions and gave there advise when asked. Very courteous and patient. Kept us updated and provided transportation. We are very happy with our mazda dealer.
Shane went above and beyond during my service visit. He took the time to explain my car’s condition in detail and made sure I understood the issue that needed attention. He also checked my warranty and confirmed the repair was covered, saving me more than $300. I truly appreciate his thoroughness, professionalism, and dedication to excellent customer service!
Service was thorough Staff were accomodating. Service was excellent. Staff were accomodating. Service was excellent. Service was thorough. Didn't have to wait for too long.
Great overall, very helpful and knowledgeable. Felt like I could trust the people helping me, which is priceless
Went in for a service, and the car needed a lot of things done. Nearly $3,000 worth. I've asked about using my warranty. Brought it down to $1,700. Got a loaner car and it was done by end of day. Picked out up the next day. This time they remembered to do the car wash.
It was efficient Service was fast, efficient and on time. I was very pleased with it.
Horrible customer service. Can’t get anyone on the phone, AI doesn’t work correctly. Emails and texts are ignored.
He's always was very professional and keeps me updated on the process of what is happening with my vehicle
It's amazing. Always good. Never an issue I'll keep going back to the same dealership due to the great service
The service team has always been professional and helpful. They take the time to answer my questions and explain any services required.
Good Straight Forward Assdggnk mmnvvhhhb. Nmmm I’m so done I can’t do it anymore Okay, I’m done
Perfect Excellent great It was great I got great help People were so nice and quick
They greeted me. They signed me in right away. Told me approximately the wait. Nice.
I have been coming for service for some time, the service rep that I have worked with has been very supportive and helpful.
I can be reassured that the job will be done right.. The people I come in contact with are very personable.
Jacob the salesman was fantastic to work with. Shane was great explaining the price breakdown and being available to answer questions even after leaving the dealership.
excellent tyler was great , went out of his way to help me get out quickly
I appreciate that a shuttle/ride was provided for me to still be able to do the things I needed while I waited.
All went great except for the fact that my service appointment was not showing up on Shane's terminal.
Mr Montgomery was really interested in my car issues and showed me empathy and immediately took control of the vehicle
Everyone was helpful and courteous. The wait time for my vehicle was shorter than expected.
You guys keep my car running well. In a busy, unreliable world what more could you want?
Everything went well the issue was identified and resolved in a timely matter. Thanks alot
Everything went well. Very happy with service. Service was quick and efficient! Great commication. Yep! ??
Great experience. Service was good and it did not take that long. Everyone was professional and helpful.
my experience was good. I thought they took care of my car . I DIDNT understand all the problems so it was explained very good to me. I fixed some things I could. In the future if I want a used car I would come to u for that.
The advisors made me feel like an inconvenience, and communication was completely lacking. Your team also lost two of my Mazda valve stems ($30 value) and refused to replace them with what I originally had on the tires. Very disappointing experience.
Well I wasn't expecting all the items they quoted and I wasn't expecting to be there so long. However glad they took care of the necessary items my car needed
Friendly and professional employees, comfortable waiting area, thorough vehicle inspection report, no pressure to purchase additional recommended service items.
Always feel welcome and appreciated. Thank you Awesome atmosphere, restroom always cleaned, nice representatives, Beth is always smiling & awesome with me. Thanks
Quick drop off and pickup. Ray was super kind and personable. The dealership was great about letting us leave one car overnight so we could bring in our 2nd vehicle the next day to reduce trips.
Very nice lobby. Great communication with service advisor. Very smooth process of arriving and meeting with advisor
Professionalism at its finest informative, made you feel like you were part of the family
Jose and Jon were great help. Great attentions and options provided. My car is beautiful.
Dario was so great to work with. From the time I came in he greeted me with a million dollar smile. He was patient, understanding and I am so grateful I got to work with him!
I recently had an appointment for an oil change at North Mazda . A gentlemen by the name John Morales reached out to me to see if I was pleased with my visit to Mazda North . I was explaining to John that I truly appreciate the video of my car being serviced and how it explains what is needed and how my overall condition of my car is doing . My husband of over 20 years passed away and I have been struggling with how to take care of the car . I had no idea of what a car needed nor how to ... Read More DealerRater - Sep 19, 2026
Daniel was wonderful! He was knowledgeable, honest and respected my time. Daniel made the process of trading in my lease super easy!