Customer Testimonials
Our sales representative John was excellent and worked hard to get us into the car we wanted. 10/10 would buy a car from here again
Was great dealing with Brian, Raymond and Jay! The part I needed was available and they fixed me up fast and sent me on my way like the true pros they are. Thank you!
It is difficult to find a company that is continually providing professional services while keeping their customers in mind, both in sales and services. Sport Mazda North is one of those. Not perfect, but close.
Whether I need Sales or service , this Mazda team North is simply the best at what they do!
Whether it's the sales department or the service department. I have been very pleased since purchasing my used car in January of this year. I feel customer satisfaction is very important to them.
The staff at Sport Mazda North are the best. The service dept. goes out of its way to make sure you are aware of what needs to be done on your vehicle Ray is top notch!
From my internet inquiry to making an appointment and test driving their vehicles, the whole process was smooth. The staff was friendly, not pushy. When I got there with my family, I was helped by Luis Perez. Extremely knowledgeable about the vehicle we came in on. If you go there, as for him
Under the circumstancing of having a blown water pump inside my motor on my mazda 2015 cx9 is a ridiculous flaw, but overall, as far as the sales department and the help from the staff is greatly appreciated.
Went there in a emergency purchase Julio was understanding and very helpful . They help me get the right car for the right price . I was so happy that the week after I went back and purchased a new vehicle for myself . It was the most pleasant experience ever buying a car I was in and out in hour . Thanks Julio and all the staff .
Ray, is my service advisor whenever I have a service appointment, and has always been very helpful, understanding and a pleasure to communicate to. I have never been disappointed at Sport Mazda North. Thank you, Ray!
Great service from my advisor, Ray, and the mechanics. I have never been disappointed. Ray has always been very helpful and courteous to me any questions or confusion he explained it to me with no hesitation. The video of the mechanic explaining the work, I love 😍. Thank you Sport Mazda.
From start to finish, I had the greatest smoothest experience ever. Our salesman Luis Perez went above and beyond to not only find the vehicle I wanted, he took it a step further and found the vehicle I wanted in the color I wanted. Plus took it a step further, and matched the price of of the same vehicle from another Mazda dealership. That is what I call going above and beyond. If you are seeking a vehicle at a great and fair price, plus experience the 1st class treatment, see Luis Perez. You will not regret it
From start to finish, the experience was smooth, stress-free, and enjoyable. Julian was knowledgeable, patient, and truly listened to what I was looking for. There was no pressure or pushiness — just genuine help in finding the right fit for my needs and budget.
The sales experience was good and it was pretty fast, but they promised to detail the car and balance the tires which they never did
Tyler is always pleasant and courteous. Service was done promptly. We are very pleased with the service received
From the salesman to financing, my experience was excellent. They were patient, thorough and professional. Highly recommend. Jose is a fantastic asset to your company.
Technicians and customer service were amazing.. no appt. And I was serviced without hesitation. Ty
Truly an enjoyable experience. Andres Ramires was top notch. He made the buying experience very enjoyable.
Always a pleasure doing business with Sport Mazda. Everyone is always helpful and friendly and they treat there customers with respect.
Easy to work with, no sales pressure. We love our car and got a great deal!
Ray, my service advisor, consistently goes above and beyond to ensure I have the best experience possible. But it’s not just Ray-the entire service department, including the manager, is outstanding. Everyone is professional, friendly, and genuinely cares about their customers. Every visit to this shop is a positive and hassle-free experience. I highly recommend them to anyone looking for top-notch service!
I really enjoy my experience at the dealership. The video of the work being completed and recommended service and explanation are very helpful. And my service tech Jujuan is very knowledgeable and will take time to explain any questions I might have.
It is incredibly disheartening to experience theft, especially when it happens in a place where I expected professionalism and trust. I took my car to the dealership for a routine oil change, only to discover that a device had been stolen from my center console. To make matters worse, the service manager never reached out to address the issue directly, choosing instead to communicate through one of his service associates. This lack of accountability and personal responsibility from the manager only adds to the frustration and disappointment of being violated in a setting that should have been safe.
Julio and Doug were able to work out a deal with me on a trade-in and were very courteous throughout the process! Highly recommend checking out this dealership.
Precise and positive attitude. They contacted me pertaining my vehicle. They one of the best dealership I know.
First time buying from here. xxxxxxto sales associate Andres Incredible job manager Shane Woods Receptive and beyond professional financial Rod Goldman
Excellent service, courtesy and professionalism.. the inspection of the car and oil change was completed quickly and efficiently. Overall, my first visit to Sport Mazda North was very positive experience and I would highly recommend this dealership to anyone needing service.
Ray was very helpful when checking in for my vehicles routine maintenance. I inquired how far down the local gym was as I was planning to walk there while my car was being serviced. He immediately offered for someone to drop me off and pick me up when I was finished. He kept great communication via text message regarding the status of my vehicle.
Amazing all around. From the first contact via email to driving off the lot, it was no pressure and seamless. It’s been a long process of finding the right car and navigating dealerships. I was able to go in and just test drive the car without obligation to talk numbers. I was in and out in 30 minutes, which hadn’t happened at any other dealership I visited. Julian was fantastic and incredibly thorough with explaining the car and the process. The cars are the best priced out there right now and we were able to negotiate my trade-in (within ... Read More DealerRater - May 7, 2025
Professional, direct, polite, respectful, friendly, knowledgeable. The whole transaction was handled quickly and directly with no surprises.
The team at Sport Mazda North did a great job keeping my business after a less than ideal experience at their sister store, Sport Mazda South. They worked hard to find me a reasonable deal for a vehicle I wanted, and found me a competitive finance package. They even drove the vehicle to me at my home and took my trade in across town, which was a thoughtful touch. Julio and Bud made it a convenient and generally pleasant experience.
Great service, Ray my service advisor was outstanding. I have a follow up appointment on Friday 5/1/2025. Looking forward to visiting the dealership.
Good place to buy a car with no pressure to buy. And they work with you on the price to get your payment were you can afford the payments..
Sport Mazda North staff is the best! My vehicle was serviced in a timely manner. And Tyler Erhart provided great service!
Service director Carlos is a jerk with a napoleon complex. His customer service skills are as short as he is. I’ve taken my vehicle that has a mere 6k miles on it three times in the last 2 months for the same issue. I’m grateful that the factory warranty covered the repairs, but each time was a huge inconvenience. These higher ups sit at a desk all day and push papers but don’t read them. They are uneducated about the cars they’re selling and repairing. It’s counterproductive and sad. Carlos had Ray tell me that “this ... Read More DealerRater - Apr 25, 2025
I don't think we will make business again, love Mazda. But not your business.
Great first service experiance from Mr Jiariel Hernandez and the team at Sport Mazda North
I took my 9x Mazda in for service and they did a great job in letting me know what was wrong with my vehicle with a video to go with it. Nice guys to work with. In and up.
Zee Saidi was awesome! No pressure, very knowledgeable, and even brought the car over from a sister dealership! Would definitely work with him again.
We really appreciated Aaron our sales associate who worked to meet our desires and keep it within our budget. Good experience all around.
Zee was so helpful in finding my dream car. Everyone was super nice and offered the best experience for me.
We brought our 1st Mazda from Zee Saidi in April 2021 after looking at other Brands. We went back Sport Mazda North because Zee was not a high pressure salesperson. We enjoyed working with him. Zee is a man of the highest integrity. As long as he works at Mazda we will continue to purchase Mazda's from Zee.
Jose Ramos at Sport Mazda North was the perfect car salesman! He was incredibly knowledgeable and patient- answered all outlets questions with a positive attitude- not pushy at all. He made the car buying process smooth and painless. We felt comfortable with him from start to finish. Thank you Jose!!!
Its a very good service department, everyone is friendly and appointment always on time. shuttle service is great
Love Sport Mazda & we LOVE Julian Minor!! Kind, considerate, smart & knowledgeable about all Mazda cars. Thank you Julian!!
My experience with Sport Mazda North was superb. I was in the market for a new vehicle and after deciding on the Mazda CX-5, I requested quotes from some local dealerships in Central Florida and visited one other dealership for a test drive. Sport Mazda North was the most transparent with their pricing as well as being willing to negotiate. Their fees were in line with what I was expecting and they did not seem to have any desire to upsell (to a higher trim level or with additional warranties,etc) - they were very clear about what was available, ... Read More DealerRater - Apr 1, 2025
We bought a new cx-30 a week ago and couldn’t be happier with it.our salesman Arron Jimenez is excellent, I recommend you contact him for your new car,you won’t regret it
The friendly staff left a lasting impression, even with the little hiccups it was great experience.
Carlos made my morning so much better once I pulled up in the service area with a flat tire. He was so willing to help me without appointment and got the job done on time for me to make it to work. I appreciate it his help!
Alex and Bud were great! Thanks guys! Very happy with my purchase. Highly recommend Sport Mazda.
I had an AMAZING experience in this car dealership! I found an amazing SUV at an excellent price, and I'm very happy with my new (used) car. The salesman, Jose Ramos, was extremely helpful, knowledgeable, friendly, and his service was top-notch. The buying process was very easy, and the finance representative, Bud Daley, was also extremely helpful and is a super nice guy. We were really impressed with the whole experience and can't say enough good things about this dealership. I will go back here again because of their excellent customer service.
I purchased my MX-5 from Doug and Julian a couple of weeks ago. They made the process so simple and did not waste any time in getting to the price I was willing to pay for my vehicle. The customer service experience they provided was top notch and very appreciated. I also had the pleasure of working with the General Manager, Dan, and he was awesome to work with and provided the highest level of customer service that I have not seen from other dealerships. I would recommend Sport Mazda North to anyone looking to purchase a Mazda!
Zee the sales man was great. With all that’s going on today, I did my research. I wanted to make sure that I went to a dealership that understood and respected me as the buyer. I found the perfect place. All the reviews were very accurate. It was a great experience. I’m in love with my New Mazda I would recommend anyone to come. Rod the finance guy was pretty cool too. and I forget the name of the lady who actually took me to my car, sat me in there and went over everything but she made ... Read More DealerRater - Mar 19, 2025
Julian did a great job with us today. He was quick and attentive the whole time.
The service was great, everyone was really nice. The only thing I’ll say is that my car sounds a little louder and feels a little different under my feet when I drive. I am having work done on May 3rd so maybe that can be a note taken about my car and can be checked to make sure everything is good from my service that I had on March 8. My advisor was very kind and helpful though. Thank you!
Friendly professional staff and always courteous and smiling faces. Usually not too much og a wait
Just leased my 4th vehicle since 2020 and I am very very HAPPY with my 2025 CX-5. Excellent sales and customer service by Ryan!
Jay is awesome - so glad he is back at this location. Missed having him at this location.
Jose has provided outstanding customer service throughout the purchase of our new vehicle. I highly recommend Jose and the entire Sport Mazda North team for your next vehicle purchase. A+ all the way!!!
I highly recommend getting your vehicle serviced at Sport Mazda North! Jay Diaz was my favorite advisor who took great care of me and my Mazda 6 for many years until I moved to Texas! No Mazda dealership in Houston compares to you guys!!! Welcome back Jay!
I was very pleased with the service and the video surprise me how well they take care of the car and costumer all around
My overall experience, from online/inside sales assistance with Barby, to Jose at the dealership and the whole team, I had an excellent experience! I appreciate the team going out of their way to find the model I really wanted. I have owned a Mazda for over 13 years, and I love my new CX-90!
See was very helpful and accommodating. He was very receptive to our needs and wants. The process was streamline and without hassle.
They sold me a car that had engine problems. 2 weeks after purchase I told them the car was shaking. The engine failed after 2 months. The resolution to this was very poor. I will never buy another car from them
It’s been exactly a month since I bought a car from Jacob Delgado at Sport Mazda North, and I can’t stop thinking about what an amazing and positive experience it was, the complete OPPOSITE of the tedious and untrustworthy experiences we've basically all come to expect from car sales. I wanted to wait before leaving a review so I could really settle in with the car, and now, after a full month of driving, I can confidently say, we made the right choice.
Jacob was an absolute rockstar from start to finish. From the moment we walked ... Read More DealerRater - Feb 20, 2025
I did not personally go to the dealership because it was dropped off by my porter.
Sport Mazda is hands down the BEST car dealership I’ve ever dealt with. I just purchased my 4th Mazda there and they continue to provide VIP service, and a pleasant customer experience. Unlike other dealerships, there’s no fluff, no games, no gimmicks and no unfair trade offers. No song and dance with the finance manager going back and forth for hours. Just an all around quick, smooth process to have you in your new car in no time. When you arrive, ask for Zee Saidi. I have dealt with Zee for 3 years, and his loyalty to making sure ... Read More DealerRater - Feb 17, 2025
I had a great experience at my last service visit. The video of the work needed is very helpful in deciding if it should be done during the current visit. My Service Advisor, Jujuan ensured all work was priced right. My car was ready when expected and looked good after getting washed.
This is my 4th Mazda leased at Sport Mazda North. Great Experience, Great sales rep. Easy process. Love my NEW car.
Nice facility, staff was very helpful and communicated well. The video taken of my vehicle during the service was very helpful for making maintenance decisions for my Mazda.
We had an excellent experience. Julian Minor was the best salesman we've ever had. He was knowledgeable about each car and easily answered all of our questions. He was kind, understanding, and patient. Never any pressure but readily available for anything we needed.
Jacob Delgado was excellent and made buying a fun experience. This is my second Cx5 and they are great cars.
As always a great team to deal with. Very helpful and goes the extra mile
Have purchased 4 vehicles from this dealership and have our service work done here as well. Everyone there has been great to work with over the years. Jujuan, my current service advisor is no exception.
We bought two new cars dealers was good doing deal business and satisfied also help with cars
The customer service at the Mazda Dealership is unbeatable. Their staff goes above and beyond. I am so thankful for Danny and his help with my vehicle! He was very knowledgeable and made my choice that much easier.
I HAVE BEEM HAVING MY CAR SERVICED AT MAZDA NORTH SINCE I BOUGHT IT IN 2010 here. The service has always been perfessional with mechanics who are very good. The customer service people are knowledgable and explain everything very well. My 2008 Mazda Tribute is running like a dream because of their care.
I had an excellent experience during my maintenance visit at Mazda Norte. Aaron provided exceptional service, ensuring everything was taken care of quickly and professionally. His attention to detail and willingness to go above and beyond made the process smooth and stress-free. Highly recommend him and the team at Mazda Norte!
Saidi Ziad did a great job finding me the exact vehicle that I wanted. Went over all the new features and was very Professional in handing all pricing we were looking for. What a great experience.
Unprofessional and Disrespectful Behavior
I had an extremely disappointing experience at Mazda North Longwood FL. Me and my wife visited the dealership with the intent to purchase a vehicle, but the unprofessional behavior of the sales manager completely changed our perspective.
We raised a simple question about using our own prepaid license plates, something we had done without issue when purchasing a car from this same dealership previously. Instead of addressing our inquiry professionally, the manager abruptly stated that he would not sell us the car. Without providing any explanation or apology, he stood up, walked away, and left us ... Read More DealerRater - Jan 6, 2025
This was my 1st experience with Sport Mazda North, and it was a very positive experience. I was so happy to find a used late model, low mileage Chevy Spark that met my needs, at a price I could afford. My salesman, Jose Ramos, was extremely patient with me, and ever so helpful. The Financial Manager, David Fant, who finished up with me, was equally patient, and explained everything very clearly.
This is my families 6th Mazda from the dealership and our 8th Mazda. We have been very pleased with their exceptional service.
This dealership went above and beyond for me and I am so appreciathey did Jacob amazing cells first then scratch thesales person especially for someone who's just been doing it for a short period of time he's good at it and should remain at it I understand if he wants to climb the ladder to be in the finest apartment but him with people in the customer service car and understanding the person what they're wanting and what's going through with them especially with me needing to rebuild my credit and he took that listened and ... Read More DealerRater - Dec 30, 2024
Absolutely love and highly recommend sport Mazda kudos to whole crew. Friendly and knowledgeable staff. Big kudos to Tyler, Brian and Lloyd for making me at ease and value customer
A 5 STAR rating is the only way to start, my new 2024 Mazda Prestige Plus is the fifth (5th) car I have bought from an amazing Mazda dealership over the past four (4) years. Mazda is a great car, but it's the dealership that makes shopping for a car enjoyable, from my my first meeting with a fantastic salesperson, Chris Harris, Dan Parker, Carlos Balula, Dough Rowland, Beth Campbell, and the entire service department staff.
Customer service with a smile and "HOW CAN I HELP YOU". A PLUS SERVICE. I have been treated like a VIP from the first ... Read More DealerRater - Dec 26, 2024
Started researching a new vehicle purchase a few weeks ago. Currently own a 2020 CX-5 but we were looking for something different this time. We test drove several makes but after two weeks of less than thrilling results started to think maybe a second CX-5 was the answer. I contacted SMN and asked for offers on a specific trim line. From the start, everyone was courteous, professional, easy to reach, quick to reply — and most importantly, showed a willingness to negotiate. The GM, Dan Parker, his son Ryan, and especially the sales associate Mike Hayles were all very easy to work ... Read More DealerRater - Dec 23, 2024
Everyone from we dealt with from sales, appraisal of used vehicle and finance were awesome. Special shout out to Jacob for offering us an easy and pleasant sales experience.
I am very happy with my purchase. I received help from Jose Ramos, Beth Campbell, Doug Rowland, and David Fant, throughout the buying process. Jose gave me time to make my decision at home after test-driving in person. Once I decided to go forward with the purchase, most of it was done at home to save time. It was a painless process. Doug and David explained the financing well. Beth was very personable in showing how the car worked after I signed. Overall, I am happy I decided to buy this car here as opposed to looking elsewhere.
I was purchasing a new car and my experience was more pleasant at Sport Mazda North than I recall from three other competitor dealerships. Julian, my sales rep made my purchasing experience as professional and open as possible. His team leader followup emails were professional and short. The closing process went fairly smoothe and David the financial representative was open and efficient in completing the process. The next day when I had a question David was responsive and resolved my question quickly. I highly recommend Sport Mazda North if you are looking for a a pleasent car purchasing experience.
Julian was great. Was able to get me into one of my dream cars (Tesla M3). Got the car for a great price and he has been working with me to resolve any questions/concerns throughout the process.
Absolutely amazing team member who was extremely informative and took the time to show us everything she could about the car! Such a big help and made us feel right at home! 10/10 recommendation getting a run down from her!
I have been going to this dealership for 10 years, their service is always excellent.
I have experienced great customer service at this dealership for the last 10 years, and recommend it to other Mazda owners.
Good dealership and team. Would have liked to have the cross bars included in my vehicle since the car's images on the website had them and when I went to the dealership the car did not have them. I felt it was false advertisement. The dealership claimed that the images came from corporate but it was the same color vehicle.
Mi experiencia con Julian muy buena y profesional ,agradecido x toda su atención muchísimas gracias
Everyone was Professional and Friendly. They were very Professional for the entire Transaction. Chris Harris Excellent.
Great service. Julian helped me tremendously. Best salesman not pushy. Very knowledgeable. Process was very simple and straightforward. Julian was great salesman. Would recommend him to other customers
Great service dept and shop provided an oil change and a ceramic finish same day and provided a loaner
My experience with Julian was excellent. He was extremely knowledgeable and helpful. It was a very seamless, car buying experience!
Julian Minor and the rest of the staff truly put in an incredible effort, and their dedication is greatly appreciated.